Balan Venkatachalam

Senior Director - HealthCare & Life Sciences

About Me

I am a seasoned technology leader with over 20 years of experience in healthcare IT. My expertise lies in optimizing IT operations, leading large-scale modernization programs, and delivering results in high-stakes environments. I’ve managed $18M+ annual revenue initiatives, driving innovations such as EDI modernization, EDW re-platforming, and cloud migration.

Experience

  • Senior Director - NTT DATA (2022 - Present): Managed IT operations for a blues plan with $18M+ revenue and enhanced agile maturity.
  • Director - NTT DATA (2018 - 2021): Delivered a $25M transformation across health plans, improving SLA adherence from 68% to 92%.
  • Technical Program Manager - NTT DATA (2014 - 2017): Streamlined operations for enterprise pharmacy solutions, improving time-to-market efficiency.

Education

  • Master of Science, Business Analytics - Florida International University (2021 - 2022)
  • Bachelor of Science, Information Technology - Bharathiar University (1999 - 2003)

Awards & Recognition

First Place

Data Science Hackathon (Lufthansa Systems)

First Place

Dell Cybersecurity Challenge @ FIU

AWS Certification

Cloud Practitioner (2020)

Blogs

How to Optimize IT Operations

A step-by-step guide to enhancing IT efficiency in healthcare organizations.

Cloud Migration Strategies

Key lessons learned from modernizing legacy applications.